Frequently Asked Questions
Why do we use soy wax?
Paraffin wax is the most common wax used in candles that you'll see in department stores and big box stores. Paraffin is petroleum-based wax and leaves that awful, sooty residue on the walls. Soy wax burns cleaner and slower when compared to paraffin, making it safer for you to burn in your home and around your family.
For more information: click here!
Why wooden wicks? What is FSC-certified wood?
We use wooden wicks for two reasons: atmosphere & environmental impact. Everyone loves a low-burning, crackling wood wick. Growing trees has a much lower environmental impact over cotton as they require less resources. We also only use FSC-certified suppliers, meaning that trees that are being used to manufacture the wicks are being replaced & NOT contributing to deforestation.
You can take a look at our manufacturer for a small summary on their wicks: click here.
For the the pros and cons of cotton vs. wooden wicks: click here.
What is a phthalate? Why is so important that your fragrance oils are phthalate free?
Most candles in department stores and box stores use fragrance oils that may or may not be phthalate free. Phthalates are a group of chemicals that are primarily used to make plastics more durable, but they also have properties contribute to longevity of a material. In research done by many reputable institutions, they have been found to be endocrine disruptors, meaning they can mimic or interfere with the body's natural hormones.
LGCC takes pride in NOT using fragrance oils with these chemicals in it by vetting our suppliers and making sure they keep them out of their blends.
More on phthalates here.
More on their effect on the human body here.
Are LGCC candles vegan?
Yes. There are no materials that use animal products, and LGCC nor our suppliers test on animals.
Why isn't my wooden wick lighting?
Wooden wicks are notoriously finnicky. So, trust that you are not the only person who's dealt with this problem. It could be one of two things:
- You wick isn't trimmed short enough. Keeping your wick trimmed to about a 1/4" for optimal lighting. Any additional burnt wood on the wick will NOT be able to catch fire or will contribute to the flame, making it much too large.
- You may need to hold the lighter or match over it a little longer. Wooden wicks can take just a bit longer to catch fire than cotton ones, so hold it over the wick a little longer than you think, up to 20 seconds.
How long should my product last?
Our larger candles, when burned appropriately, can last up to 65 hours of burn time.
Our smaller sample candles can last up to 20 hours.
Our wax melts can last up to two weeks with a single melt, meaning you can get 12 weeks of use out of one product with regular use.